Houston, TX Home Buyers Have Their Say... And the Winner is..

This from today's HBJ:

Survey: Houston homebuyers most satisfied with Village Builders, Ashton Woods

Houston Business Journal

Village Builders and Ashton Woods Homes share the top spot for customer satisfaction among builders of new homes in Houston, according to a J.D. Power and Associates study released Tuesday.
Both Houston-based Village Builders and Georgia-based Ashton Woods received a score of 845 out of 1,000 on the 2009 New-Home Builder Customer Satisfaction Study.
The study includes satisfaction rankings for builders in 24 markets.
Nine factors drive overall customer satisfaction with home builders: Builder’s sales staff; builder’s warranty/customer service staff; workmanship/materials; price/value; home readiness; construction manager; recreational facilities provided by the builder; builder’s design center; and location.
Dallas-based Highland Homes followed Village and Ashton with a score of 842.
Overall in Houston the average customer satisfaction index score is 797 — 14 points below the 24-market average of 811. However, satisfaction has improved substantially in the Houston market in 2009 — increasing 31 points from 2008, according to the study.
Meanwhile, Houston-based builder J. Patrick Homes ranked highest in the New-Home Quality Study, also released Tuesday by J.D. Power. The builder was followed by Ashton Woods and Conroe-based LGI Homes.